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Services

Business process automation services

We automate the work that repeats across your business: answering calls and chats, producing content, finding and following up leads, billing and tax, and watching your systems. Each service is a working system built on your tools, not a report or a demo.

Book a free process audit How we build

How every system is built

Three parts, chosen per step.

Not every step needs AI. We use the simplest reliable part for each one, so the system is cheaper to run and easier to trust.

Workflows

Rule-based automations for the predictable steps: when a form arrives, create the record, send the email, update the sheet. Built in tools like n8n, Make or Zapier.

AI agents

For the steps that need judgement: reading an enquiry, answering a customer, scoring a lead, drafting a reply. Agents work within limits you set and hand off to a person when unsure.

Integrations

The connections between your CRM, inbox, billing, phone and data tools, including older systems with awkward APIs, so information moves without anyone copying it.

01 · Voice & Conversational AI

Every call and chat answered, every detail in your CRM.

Voice and chat agents that handle enquiries, bookings and support around the clock, in your tone, and keep your CRM up to date as they go.

A support agent wearing a headset at her desk

A good fit if

  • Calls go to voicemail after hours or at busy times
  • Your team answers the same questions all day
  • Call notes rarely make it into the CRM

Custom Intelligent Chatbots & Assistants

The problem
Visitors leave when nobody answers, and the same questions take up your team's day.
What we build
A chat assistant trained on your documents, prices and policies, live on your website, WhatsApp and Messenger, that answers, qualifies and books.
What changes
Answers in seconds at any hour, and your team only sees the conversations that need a person.

AI Voice & CRM Agent Deployment

The problem
Missed calls are missed customers, and hiring for every peak is expensive.
What we build
A phone agent that answers in natural speech, qualifies the caller, books into your calendar and writes a summary to the CRM.
What changes
No missed calls, consistent qualification, and a record of every conversation.

Hands-Free CRM Voice Operations

The problem
Salespeople on the road update the CRM late, or not at all.
What we build
A voice interface for your CRM: say what happened after a meeting and the deal, notes and follow-up tasks are updated for you.
What changes
A CRM that reflects reality the same day, without admin time.

Multi-Channel Conversational Support Agents

The problem
Support is split across email, chat and phone, and customers repeat themselves.
What we build
One agent across channels with shared history, that resolves common requests and hands the rest to your team with full context.
What changes
Faster first replies and fewer tickets bouncing between people.

Often built withTwilio · OpenAI · WhatsApp · HubSpot · GoHighLevel

02 · Marketing, Media & Social

Content produced and published on schedule.

Video, social and SEO content that goes out consistently, with moderation handled, so marketing doesn't stall when your team is busy.

A videographer filming with a handheld camera

A good fit if

  • Posting is irregular because it depends on one person
  • Short-form video takes days to edit
  • Comments and DMs go unanswered

End-to-End AI Video & Reel Engineering

The problem
Short-form video works, but scripting, voiceover, editing and captions take too long.
What we build
A pipeline that turns a brief or a long video into ready-to-post reels with script, voice, cuts and captions, for your review before publishing.
What changes
More video, made in hours instead of days, in a consistent style.

Multi-Channel Social Media Automation

The problem
Each platform needs its own size, format and timing, so posts get skipped.
What we build
A content calendar that adapts each post to every channel and schedules it, with an approval step if you want one.
What changes
A steady posting rhythm across channels without daily effort.

Automated Social & Community Moderation

The problem
Spam piles up and real questions get buried under it.
What we build
Moderation that hides spam, answers common questions, and flags complaints and sales leads to the right person.
What changes
Cleaner comment sections and no missed enquiries hiding in DMs.

Autonomous Programmatic SEO & Blog Publishing

The problem
Search traffic needs regular, useful articles that nobody has time to write.
What we build
A research-to-publish pipeline: topics from search data, drafts in your voice, internal links and metadata, published after your review.
What changes
A consistent publishing schedule that builds organic traffic over time.

Often built withOpenAI · Meta · YouTube · WordPress · Make

03 · Lead Generation & CRM

A pipeline that fills itself and stays tidy.

Prospects found, verified and contacted across channels, with every meeting, recap and next step recorded in your CRM automatically.

A team planning on a whiteboard

A good fit if

  • Prospecting happens in bursts, then stops
  • Contact data is incomplete or out of date
  • Follow-ups depend on someone remembering

Automated AI Lead Generation Pipelines

The problem
Building prospect lists by hand is slow and the lists go stale.
What we build
A pipeline that finds companies and people matching your ideal customer, refreshes the list on a schedule and feeds it to your CRM.
What changes
A steady supply of relevant prospects without manual research.

Cross-Platform Data Enrichment & Contact Scrapers

The problem
Leads arrive with a name and an email, and nothing else to qualify them.
What we build
Enrichment that adds company size, role, location and verified contact details from multiple sources, and merges duplicates.
What changes
Cleaner data and better prioritisation from the first touch.

Meeting Lifecycle & CRM Task Automation

The problem
Reminders, recaps and follow-up tasks fall through the cracks.
What we build
Automation around every meeting: reminders before, a recap after, and tasks and deal updates created in the CRM.
What changes
Fewer no-shows and no deals stalling for lack of a follow-up.

Multi-Channel Cold Outreach Automations

The problem
Outreach is inconsistent, and replies get lost across inboxes.
What we build
Personalised email and LinkedIn sequences that pause when someone replies and route the reply to the right person.
What changes
Consistent outreach and fast responses to interested prospects.

Often built withHubSpot · GoHighLevel · Airtable · Google Sheets · n8n

04 · Financial & Compliance

Billing, tax and payouts without the month-end scramble.

Invoices raised the moment work is done, tax applied correctly per region, and splits and variable fees calculated from your own records.

Hands using a calculator at a desk

A good fit if

  • Invoices go out days or weeks late
  • You sell across regions with different tax rules
  • Payouts or fees are worked out in spreadsheets

Automated Billing & Legal Invoice Generation

The problem
Invoicing waits for someone to find the time, and cash flow suffers.
What we build
Invoices generated with the right legal details when a job or milestone closes, sent with a payment link and chased automatically.
What changes
Faster invoicing, fewer errors and less time spent chasing.

Localized Tax & VAT Compliance Automation

The problem
Different tax rates and rules per region make mistakes easy.
What we build
Rules that apply the correct rate per customer and region and prepare tax reports ready for your accountant to review.
What changes
Consistent tax handling and quicker, cleaner filings.

Automated Multi-Party Payout & Revenue-Split Reporting

The problem
Splitting revenue between partners or contractors is manual and disputed.
What we build
Payout calculations from your sales data with clear statements for every party, ready to approve and pay.
What changes
Transparent, on-time payouts with an audit trail.

Dynamic Variable-Fee & Incident Billing Pipelines

The problem
Usage-based or incident fees are hard to track, so revenue is left unbilled.
What we build
Pipelines that read usage and incident logs, apply your pricing rules and add the right line items to invoices.
What changes
Everything billable gets billed, with the evidence attached.

Often built withStripe · QuickBooks · Xero · Google Sheets · Make

05 · Infrastructure & Operations

Problems found and handled before customers notice.

Monitoring that explains what broke and acts on it, and integrations that keep older systems in step with the rest of your stack.

Racks of servers in a data centre

A good fit if

  • You hear about outages from customers first
  • Alerts are noisy, so people ignore them
  • A legacy system needs re-keying into accounting

AI-Powered Error Monitoring & Incident Alerts

The problem
Error logs are noisy and alerts don't say what actually went wrong.
What we build
Monitoring that groups errors, explains them in plain words and alerts the right person with the context to fix them.
What changes
Fewer, clearer alerts and faster fixes.

Automated DevOps Server Health Monitoring

The problem
Servers run out of memory or disk with no warning.
What we build
Health checks on CPU, memory, disk and services, with safe self-healing actions like restarting a stuck worker, and a log of every action.
What changes
Less downtime and fewer late-night interventions.

Legacy API & Real-Time Accounting Synchronization

The problem
An older system holds key data, and someone re-types it into accounting.
What we build
A sync layer that reads from the legacy system and keeps your accounting and CRM up to date in real time.
What changes
One version of the numbers, without double entry.

Operational Log to Financial Resolution Systems

The problem
Service incidents should trigger credits, refunds or charges, but nobody connects the two.
What we build
A system that reads operational logs, applies your service rules and creates the right financial record automatically.
What changes
Fair, consistent handling of incidents and no revenue leakage.

Often built withSlack · n8n · Stripe · QuickBooks · server logs

Every engagement includes

More than a build. A system you can see.

Whichever service you start with, you get the same foundations, so the system is understandable and easy to extend.

  1. A process map

    Every step drawn end to end, with triggers, decisions, tools and owners. You approve it before we build.

  2. The working system

    Built on your accounts and tools, tested on real records, with nothing locked into ours.

  3. A live console

    A plain-language log of what ran, what paused and what needs a person.

  4. Handover notes

    Short documentation your team can read, covering how it works and what to do when something changes.

  5. Monitoring and tuning

    We watch each system closely after launch, then report on it and improve it as your business changes.

Questions

Automation, answered.

Not sure which service fits? Book a free process audit and we'll tell you where automation helps first, and where it doesn't.

What is business process automation?

It means letting software carry out the repeatable steps of a process, like entering data, sending invoices or answering common questions, so people only handle the parts that need judgement. We combine workflows, AI agents and integrations to do this.

Which processes should we automate first?

Start with work that repeats often, follows clear rules and costs hours each week, such as lead follow-up, invoicing or support replies. The free audit identifies these for your business.

Do you only use AI?

No. Many steps are better handled by a simple workflow or integration, which is cheaper and more predictable. We use AI agents where reading, writing or judgement is needed.

Will it work with the tools we already use?

Usually, yes. We connect to tools with an API or webhook, including CRMs, inboxes, billing, phone systems and spreadsheets, and we can work with older systems too.

How long does a project take?

A single automation typically goes live in two to four weeks. A full system across a department takes around five weeks, delivered in stages.

Who owns the system once it's built?

You do. It runs on your accounts and tools, and you receive documentation for it.

Is our data secure?

Each system gets only the access it needs, credentials stay in your accounts, and every action is logged so you can see what happened and when.

Free process audit

Tell us which process to fix first.

Describe the process that eats your team's week. We'll reply within one working day with where automation would help, and a rough plan.

info@aqlyticai.com ·

Aqlytic – Process audit request
Aqlytic

Business process automation: workflows, AI agents and integrations, connected into systems that run your operations.

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